PAYMENTS:  PAYPAL OR MAIL MONEY ORDER AFTER RECEIVING EMAIL OF TOTAL COST.

PAYMENTS CAN BE SUBMITTED IN TWO WAYS: 

YOUR EMAIL FOR REQUEST TO PURCHASE MUST INCLUDE THE FOLLOWING:

1.  EMAIL REQUEST FOR HAT CREATION TO QUEENNANCE@JUNO.COM OR QUEENNANCE@GMAIL.COM
2. YOUR COMPLETE MAILING ADDRESS, FOR SHIPPING COST.
3. FORM OF PAYMENT EITHER PAYPAL OR MONEY ORDER
4. PHONE NUMBER YOU MAY BE REACHED AT AFTER 5:00 PM EST

 
SHIPPING:

ALL SHIPMENTS ARE INSURED THROUGH FEDEX.  IF A PACKAGE ARRIVES NOTICEABLY DAMAGED REFUSE IT AND NOTIFY ME IMMEDIDATELY.  CLAIMS MUST BE MADE WITHIN 3 DAYS OF RECEIPT FOR ACTION.  WE WILL FILE A CLAIM WITH THE CARRIER.

IF YOU ACCEPT A DAMAGED PACKAGE YOU MUST CONTACT CARRIER TO RESOLVE THE SITUATION.

NO REFUNDS ARE MADE, RETURN FOR ALTERATIONS ONLY AT YOUR EXPENSE.  MUST BE MADE WITHIN 5 DAYS.